Refund
Refund Policy
1. Refund Principles
InsightLab's paid Birth Chart analysis reports are digital content. AI analysis is performed and the report is generated immediately upon payment.
2. Eligible for Refund
- The report was not successfully generated after payment
- Duplicate charges occurred due to a system error
- The report has not been viewed within 24 hours of payment
3. Not Eligible for Refund
- Dissatisfaction with report content after viewing (due to the nature of digital content)
- Simple change of mind
- More than 24 hours have passed since payment and the report has been viewed
4. Refund Procedure
To request a refund, please contact us at dbswn428@gmail.com using the email address provided at the time of payment. Refunds are processed within 3 business days.
5. Effective Date
This refund policy is effective as of March 1, 2026.